Email [email protected] so that we can verify your credentials. If you are receiving an error when attempting to enter your username and password from your welcome email.
Be aware that some email systems may insert a trailing space when copying and pasting.
The easiest way to verify the validity of your log in credentials is to enter them manually.
If this still does not resolve your issue then please email us back at [email protected], so we can investigate further and reset your password if necessary.