MeetMe Controller is an audio conferencing tool designed to help chairpersons manage and monitor their MeetMe audio conferences directly from an internet browser or smartphone. To use MeetMe Controller, the user must have existing MeetMe account.
BlackBerry OS 4.1 or higher / Windows Mobile 5 or higher
If you have a BlackBerry smartphone that has been set up by your IT department using a BlackBerry Enterprise Server (BES), you may have to ask for permission to download the application. |
iPhone/iPad running iOS v3
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Android
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Once installed, you should see the MeetMe Controller icon in smartphone app menu.
Via a Call Start Alert: When the first participant joins your call, a Call Start alert will pop up on your smartphone or desktop* letting you know someone has joined your call.
* For call start alerts to occur on your desktop, you must be using the meetme controller in conjunction with the MeetMe Add-in for Outlook
Via your smartphone: From your smartphone app menu, click on the MeetMe Controller icon.
Via a browser: You can start your call at any time through a browser.
While in your call, you can see the real-time status of all your participants from the Live Conference screen
From the Live Conference screen:
The conference will dial-out to the selected person. While this is happening, and until they have picked up, the Live Conference screen will show this person as "Connecting." As soon as they have picked up, the Live Conference screen will show them as "Connected."
From the Live Conference screen:
It is also possible to mute all conference participants (except for you as the chairperson) by selecting Mute All Participants from the Live Conference screen menu.
If you wish to mute your own line as chairperson, select Mute My Line from the Live Conference screen menu.
These can be easily found under their heading listed below on your Live Conference menu screen.
Please note: if your smartphones are managed centrally and "locked down" by your IT department - e.g. with a BlackBerry Enterprise Server (BES) - then you may have to contact your IT department or BES Administrator to uninstall the Mobile Controller application.
If your smartphones are open to install or uninstall third-party applications, then please follow these steps to uninstall Mobile Controller.
Uninstall Mobile Controller from a BlackBerry
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Uninstall Mobile Controller from an Android phone
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Should you encounter any issues in downloading these features, please contact your local on site IT administrator or your Conferencing Helpdesk.
If you can successfully download the application but it fails to install, please contact your IT administrator and verify that your PC is permitted to install software without an administrator login.
If you are having trouble logging in, it could be for the following reasons: